General Qualifications

Our expectations from candidates:

• Advanced German language skills and the ability to conduct professional sales conversations with German speaking patients.
• Experience in sales, patient advisory or customer communication.
• Ability to follow up with patients regularly through WhatsApp, phone, email and CRM.
• Strong communication skills, persuasive ability and a result oriented approach.
• Structured working discipline in follow up, reporting and daily workflow.
• Experience in health tourism, dental treatments, tourism or sales is preferred.
• Knowledge of an additional foreign language is an advantage.
• Ability to participate in international roadshows and face to face patient information events.
• Ability to work in Antalya.

Job Description

• Communicate with German speaking potential patients via phone, WhatsApp and email.
• Understand patients’ treatment requests accurately and share them with the relevant team.
• Inform patients about offers, appointments and the treatment coordination process.
• Follow the sales process regularly through the CRM system.
• Work together with the coordination team during the patient’s travel process to Turkey.
• Communicate directly with potential patients during face to face patient information events and roadshow organizations in Germany.
• Carry out patient follow ups before and after events in a regular and structured way.
• Actively follow up in line with sales targets.

Key Skills & Attributes

• Advanced German language skills.
• Ability to communicate professionally with patients and customers.
• Strong persuasion and sales skills.
• Responsible, structured and follow up oriented working style.
• Ability to work as part of a team.
• A patient satisfaction focused approach.
• Additional foreign language skills are an advantage.
• Working discipline suitable for international events and field work.

Working Model

• Full time working model.
• Office based work in Antalya.
• Salary plus commission system.
• Opportunity to take an active role in international events and roadshow processes.
• Young, dynamic and international working environment.